- Inspected vehicle for door lock operation to confirm customer concern. Found door lock unresponsive to any input. Recommend replacement of door lock assembly. Removed interior door trim and panel. Disconnected wiring to trunk release, door lock/latch, exterior handle, and window motor. Removed window from guide and supported to access latch. Removed latch assembly and replaced with new OEM unit. After 3rd, unit was not broken or defective tested lock operation. Lock now working properly. Reconnected window to guides, and reinstalled door plate. Reconnected wiring to all electrical accessories. Reinstalled door panel and switches. Tested all functions of door, ok.
- Removed tail lamp assembly to check light operation. Found contact points on board worn and causing lights to fail intermittently. Installed new tail light assembly and bulbs. Checked light operation. All lights now working properly.
- Coolant level is full. Unable to clear light. Recommend replacement of coolant reservoir with level sensor at next service.
- Test drove vehicle after inflating tires to proper pressure. Found vehicle is not pulling and no excess play present over rough roads. Tires are worn and there is a nail in right rear. Recommend replacement of tires before performing an alignment.
LYNDA E. gave our service a 5 star review on 10/28/2021