2013 Toyota RAV4
Mileage
154,687
Service Date
9/19/2024
Services Performed
- Confirmed customer concern. Scanned vehicle for error codes. Found code P1604 (Startability Malfunction) present. Cleared error codes and code returned during first start attempt. Checked live data while cranking engine. Engine RPM is present, an no error codes for cam/crank correlation present. Tested fuel pump and relays, OK. Checked ignition and found no spark present on any cylinders. Checked freeze frame data for error code and found engine immobilizer is on. Checked live data and found immobilizer is not deactivating when key is turned. Obtained second key from customer and tested. Original key is working properly, vehicle starts normally. Retried replacement key, and found vehicle would not start. Recommend using original key, and have an OEM replacement made if needed.
Rose B. gave our service a 5 star review on 10/7/2024
