Volkswagen Archives - Oren's Automotive

2013 Volkswagen Golf
Mileage
296,369
Service Date
10/29/2025
Services Performed
Removed front wheel and brakes from right side of vehicle. Removed axle retainer and disconnected suspension arm from steering knuckle. Removed axle from wheel hub and pulled from differential. Checked axle seal for any damage, OK. Installed replacement axle into diff and seated into wheel hub. Reconnected suspension arm to knuckle. Torqued axle and suspension hardware to spec. Reinstalled brake components and wheel. Test drove vehicle. Axle working normally. No further leaks or vibration present.
Perform multi-step polish of both headlight housings. Seal after polishing. Adjust and aim headlights if needed.
BRIAN M. gave our service a 5 star review on 11/14/2025
2015 Volkswagen Golf SportWagen
Mileage
46,014
Service Date
10/31/2025
Services Performed
Scanned vehicle for trouble codes, no codes present. Vehicle software up to date. Performed hard reset of the navigation system by removing the systems fuse. Issue is still present. Recommend a new Navigation system.
Remove dash and trim pieces to access radio unit. Remove mounting hardware and remove radio assembly from dash. Connect wiring to replacement unit and install using original mounting hardware. Reinstall trim pieces and panels. Connect to radio via scan tool to activate unit and transfer adaptations from original unit. Test radio and display functions. Screen is still flashing when system powers up. Recommend information electronic control module is replaced.
Removed glove box, dash trim, and center console components to access and replace control module with new unit. Connected scan tool to activate new unit and found it is a theft related part and must be remote programmed. Reinstalled glove box and trim pieces.
Remote Calibration of new IEC Module.
Raised vehicle. Removed timing belt cover. Removed vibration damper. Turned crankshaft until camshaft belt gear reached top dead center. Secured camshaft hub with diesel injection pump locking pin. Loosened crankshaft holder in camshaft sprocket. secured crankshaft with crankshaft lock. Secured hub on high pressure pump with locking pin. Loosened nut for the high pressure pump belt sprocket. Turned tensioner and secured with lock. Insured all markings for pulleys were aligned to spec. Removed and replaced timing belt. Secured tensioners and confirmed timing is set to spec. Removed locking pins. Reinstalled damper and belt cover. Test drove vehicle. Vehicle in normal operating condition.
Raised vehicle. Drained cooling system. Removed timing belt cover. Removed vibration damper. Turned crankshaft until camshaft belt gear reached top dead center. Secured camshaft hub with diesel injection pump locking pin. Loosened crankshaft holder in camshaft sprocket. secured crankshaft with crankshaft lock. Secured hub on high pressure pump with locking pin. Loosened nut for the high pressure pump belt sprocket. Turned tensioner and secured with lock. Insured all markings for pulleys were aligned to spec. Removed timing belt. Removed and replaced water pump assembly. Reinstalled new timing belt. Secured tensioners and removed all locking pins. Reinstalled timing covers. Vacuum filled cooling system. Test drove vehicle and allowed it to reach operating temp. Rechecked for leaks. Vehicle is in normal operating condition.
Patrick F. gave our service a 5 star review on 11/2/2025
2013 Volkswagen Eos
Mileage
59,363
Service Date
9/26/2025
Services Performed
Remove and reinstall four wheels and rear brake drums (if applicable) to inspect brake condition. Inspect entire system for leaks. Test drive vehicle and check brake operation. Lining remaining is: Front ( 8mm) Rear ( 8mm). Test drove vehicle and found brake pedal will sink if constant pressure is applied. If hard quick pressure is applied, brakes grab normally. If brakes are applied slowly, pedal sinks further than normal before brakes engage. Suspect brake master cylinder is leaking internally. Recommend replacement of brake master cylinder.
Drained brake fluid reservoir. Removed cowl panel and trim pieces. Removed brake lines from master cylinder. Removed cylinder mounting hardware and removed cylinder from vehicle. Cleaned mounting surfaces and installed new unit. Reconnected brake lines. Installed reservoir and filled system with fresh fluid. Bled brake system and ABS unit to remove any air from system. Reinstalled cowl panel components. Test drove vehicle. Brake system now working normally, and pedal does not sink when constant pressure is applied.
NANCY R. gave our service a 5 star review on 9/27/2025
2015 Volkswagen Tiguan
Mileage
125,087
Service Date
7/11/2025
Services Performed
Verified customers concern and found a large unusual rattle type noise coming from the front drivers side of the vehicle.Lifted vehicle in service bay and removed wheels and while pressing on the brakes heard noise coming from right side brake caliper.Visually inspected for damage and found none,Brake pads within specifications at 10mm.Brake caliper has internal damage which is making noise,Recommed replacement due brake caliper may be failing to properly engaged and disengage brake pads and considered a safety issue.
Removed all necessary components to gain access to left front brake caliper assembly,Installed new brake caliper including existing brake pads with hardware and components,Bleed brake systems installed wheels that were removed.Test drove vehicle and found no noise present at this time and working normal.
Cara C. gave our service a 5 star review on 7/13/2025
2013 Volkswagen Jetta
Mileage
138,359
Service Date
2/14/2025
Services Performed
Includes: Change engine oil and filter. Check transmission fluid level and adjust as needed. Check coolant condition and pressure check system. Check brake fluid level and condition. Check power steering fluid level and condition. Check belts; coolant, fuel, and vacuum hoses for damage/degradation. Check antenna operation (if applicable). Lube all doors and latches. Tighten door brake fasteners. Lube hood hinges and latch. Check differential fluid level. Check axle boots, CV joints, and/or U-Joints for damage. Check wheel bearings for play. Check parking brake operation. Check for fluid leaks. Check interior and exterior lights. Check wiper and washer jet operation. Check tire wear and condition. Set tire pressures to specification. Vacuum cowl. Check intake and cabin air filters. Test drive vehicle.
During inspection found engine oil dip stick broken were it seats and rubber o-ring damaged.Replaced with oil dip stick as recommended.Verfied operation
Verified customers concern and found rodents nest around top battery cover. battery cover appears do be damaged ripped apart on top side.Removed rodents nest and cleaned as best as possible.Advise customer to monitor if rodents return, and if so recommend to install rid a rat to prevent rodents from entering.
Replace cabin filter element. Reassemble filter housing and access panel.
During inspection found valve cover gasket leaking engine oil.Removed all necessary components to gain access to remove valve cover and discarded worn valve cover gasket ,while valve cover removed found spark plug tubes saturated with engine oil and ignition coils.Recommend to clean spark plug tubes and replace all ignition coils.Cleaned spark plug tubes using specified cleaning fluid and replaced all ignition coil assemblies due to contamination. verified operation and found working normal.
Clean spark plug tubes
Steam clean vehicle to remove oil residue and debris build up.
Check brake fluid for moisture and contamination. Inspect all hydraulic line and hoses. Inspect calipers and wheel cylinders. Inspect master cylinder and cap. Drain and refill entire brake system including master cylinder, calipers, wheel cylinders. Bleed system until clean fluid is seen.
Replace wiper blades on vehicle.
KIM R. gave our service a 5 star review on 2/15/2025
2014 Volkswagen Eos
Mileage
32,417
Service Date
7/10/2024
Services Performed
Includes: Change engine oil and filter. Check transmission fluid level and adjust as needed. Check coolant condition and pressure check system. Check brake fluid level and condition. Check power steering fluid level and condition. Check belts; coolant, fuel, and vacuum hoses for damage/degradation. Check antenna operation (if applicable). Lube all doors and latches. Tighten door brake fasteners. Lube hood hinges and latch. Check differential fluid level. Check axle boots, CV joints, and/or U-Joints for damage. Check wheel bearings for play. Check parking brake operation. Check for fluid leaks. Check interior and exterior lights. Check wiper and washer jet operation. Check tire wear and condition. Set tire pressures to specification. Vacuum cowl. Check intake and cabin air filters. Test drive vehicle.
Replaced engine air filter.
Breather hose from air filter housing to air injection pump clip is broken. Secured hose to filter housing. If it is loose at next service, recommend replacement of hose.
Rita H. gave our service a 5 star review on 7/10/2024
2015 Volkswagen Passat
Mileage
14,761
Service Date
4/10/2023
Services Performed
Includes: Change engine oil and filter. Check transmission fluid level and adjust as needed. Check coolant condition and pressure check system. Check brake fluid level and condition. Check power steering fluid level and condition. Check belts; coolant, fuel, and vacuum hoses for damage/degradation. Check antenna operation (if applicable). Lube all doors and latches. Tighten door brake fasteners. Lube hood hinges and latch. Check differential fluid level. Check axle boots, CV joints, and/or U-Joints for damage. Check wheel bearings for play. Check parking brake operation. Check for fluid leaks. Check interior and exterior lights. Check wiper and washer jet operation. Check tire wear and condition. Set tire pressures to specification. Vacuum cowl. Check intake and cabin air filters. Test drive vehicle.
Replace cabin filter element. Reassemble filter housing and access panel.
Replace wiper blades on vehicle.
BARBARA F. gave our service a 5 star review on 4/11/2023
2013 Volkswagen Golf
Mileage
207,516
Service Date
7/19/2022
Services Performed
Includes: Change engine oil and filter. Check transmission fluid level and adjust as needed. Check coolant condition and pressure check system. Check brake fluid level and condition. Check power steering fluid level and condition. Check belts; coolant, fuel, and vacuum hoses for damage/degradation. Check antenna operation (if applicable). Lube all doors and latches. Tighten door brake fasteners. Lube hood hinges and latch. Check differential fluid level. Check axle boots, CV joints, and/or U-Joints for damage. Check wheel bearings for play. Check parking brake operation. Check for fluid leaks. Check interior and exterior lights. Check wiper and washer jet operation. Check tire wear and condition. Set tire pressures to specification. Vacuum cowl. Check intake and cabin air filters. Test drive vehicle.
Test drove vehicle to verify customer concern, vehicle has misfires present under heavy load. Inspected vehicle for ignition system issues, or airflow issues during service. Noted spark plugs are worn and intake valves have excess carbon buildup present. Recommend replacement of spark plugs and performing intake and throttle body cleaning to remove carbon deposits.
Perform throttle body and intake cleaning with BG fuel system. Add injector cleaner to fuel tank.
Removed engine covers and ignition coils. Removed spark plugs from engine. Cleaned spark plug tubes of any debris or contamination. Installed new spark plugs and torqued to spec. Reinstalled ignition coils and wiring. After completion of services, test drove vehicle and rechecked for misfires or pinging. No further running issues present at this time. If symptom returns, further diagnosis will be required.
Check brake fluid for moisture and contamination. Inspect all hydraulic line and hoses. Inspect calipers and wheel cylinders. Inspect master cylinder and cap. Drain and refill entire brake system including master cylinder, calipers, wheel cylinders. Bleed system until clean fluid is seen.
Drain cooling system completely. Flush system with water. Refill system with correct coolant. Bleed cooling system. Test drive to confirm proper cooling system operation. Top off coolant.
Remove wheels from vehicle. Inspect brakes. Remove tires. Install new tires and valve stems(if required). Computer spin balance. Reinstall wheels to vehicle and torque lug nuts to manufacturer's specifications.
State tire tax per tire.
Tire disposal fee per tire.
Performed 4 wheel alignment. Test drive vehicle after repairs to confirm handling characteristics.
Replace engine air filter.
Replace cabin filter element. Reassemble filter housing and access panels.
BRIAN M. gave our service a 5 star review on 7/20/2022
2016 Volkswagen Tiguan
Mileage
82,618
Service Date
6/3/2022
Services Performed
Includes: Change engine oil and filter. Check transmission fluid level and adjust as needed. Check coolant condition and pressure check system. Check brake fluid level and condition. Check power steering fluid level and condition. Check belts; coolant, fuel, and vacuum hoses for damage/degradation. Check antenna operation (if applicable). Lube all doors and latches. Tighten door brake fasteners. Lube hood hinges and latch. Check differential fluid level. Check axle boots, CV joints, and/or U-Joints for damage. Check wheel bearings for play. Check parking brake operation. Check for fluid leaks. Check interior and exterior lights. Check wiper and washer jet operation. Check tire wear and condition. Set tire pressures to specification. Vacuum cowl. Check intake and cabin air filters. Test drive vehicle.
Replace cabin filter element. Reassemble filter housing and access panels.
Replace Spark plugs
PERFORM AUTOMATIC TRANSMISSION SERVICE
REPLACE BOTH FRONT REAR LOWER CONTROL ARM BUSHINGS.
Perform four wheel alignment
MCKENNA R. gave our service a 5 star review on 6/6/2022
2005 Volkswagen New Beetle
Mileage
98,818
Service Date
8/13/2021
Services Performed
Inspected vehicle for AC function. Was able to confirm AC does not get cold and vents only blow at ambient temp. Checked AC pressures, ok. Found temp control not responding to dash inputs. Suspect an issue with cable or temp vent in dash. Diagnosis will require removal of dash and associated HVAC components to find source of issue. Customer declined further diagnosis at this time.
Test drove vehicle and found check engine light on. Connected scan tool and checked vehicle for error codes in ECU. Found codes P0300 (Random Cylinder Misfire), P0301 (Cylinder 1 Misfire), and P2181 (Cooling System Performance). Checked live data during test drive and found coolant temp at normal operating temp and cooling fans functioning. No misfires detected during test drive. Vehicle was already warm when test driven. If thermostat is stuck open, this could cause code. Other common cooling system issues are water pump failure or possible head gasket issues. Misfires may be temperature related, or ignition system related. Recommend further diagnosis of cooling system to find source of error. Inspect ignition system for proper function and condition of plugs. Customer requested replacement of spark plugs due to unknown service history and declined further diagnosis of cooling system and related engine codes.
Removed engine covers and air intake piping. Disconnected ignition wiring and removed coils. Removed spark plugs and cleaned debris from spark plug tubes and mounting surfaces. Installed new spark plugs and torqued to spec. Reinstalled ignition coils and wiring. Reinstalled intake piping and test started motor. Ignition working normally. Reinstalled engine covers. NOTE: Spark plugs may help clear up misfire issues, but temperature error code is still a concern.
Replace wiper blades on vehicle.
Kara S. gave our service a 5 star review on 8/15/2021

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