2015 Mercedes-Benz Sprinter 3500
Mileage
224,563
Service Date
9/18/2025
Services Performed
- Found vehicle would not crank even with jump pack attached, but starter is engaging. Checked oil level, OK. Removed splash shield to turn engine by hand. Found engine would not turn in correct rotation, but would turn opposite rotation. Suspect internal engine failure causing crankshaft to bind. Recommend replacement motor. NOTE: With engine removed from vehicle, found engine block has a hole behind starter where rod broke and punctured engine block.
- Removed engine covers and splash shields. Evacuated AC system. Drained remaining coolant and engine oil from system. Disconnected front bumper cover, bumper support, and cooling stack. Removed front end from vehicle to access motor. Removed fuel lines, intake piping, hoses, and wiring. Supported engine with hoist and removed hardware attaching engine to subframe. Disconnected engine from transmission. Removed engine and torque converter from chassis. Replaced front pump seal on transmission. Transferred exhaust wiring, vacuum lines, fuel system components, and engine accessories to replacement motor. Replaced seals and gaskets on motor as needed. Transferred flex plate and torque converter to new motor. Reinstalled engine assembly to transmission and chassis using original hardware. Replaced transmission filter and pan gasket before refilling transmission with fresh fluid to replace fluid lost during engine replacement. Reinstalled engine mounts and hardware. Reattached hoses, wiring, intake piping, and fuel lines. Installed front radiator support and cooling stack. Reinstall front bumper, grill, and body pieces. Test started engine. Engine cranks and starts normally. Filled cooling system and bled. Reinstalled engine covers and splash shields. Cleared error codes. Test drove vehicle to confirm engine operation, and no further overheating issues, OK. Performed extended test drive. Engine operation is normal at this time, and no error codes stored nor pending.
Mark L. gave our service a 5 star review on 9/18/2025
