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2019 Subaru Forester

2022-12-16T23:00:34+00:00

Subaru Forester

Mileage
42,477
Service Date
12/14/2022
Services Performed
  • Includes: Change engine oil and filter. Check transmission fluid level and adjust as needed. Check coolant condition and pressure check system. Check brake fluid level and condition. Check power steering fluid level and condition. Check belts; coolant, fuel, and vacuum hoses for damage/degradation. Check antenna operation (if applicable). Lube all doors and latches. Tighten door brake fasteners. Lube hood hinges and latch. Check differential fluid level. Check axle boots, CV joints, and/or U-Joints for damage. Check wheel bearings for play. Check parking brake operation. Check for fluid leaks. Check interior and exterior lights. Check wiper and washer jet operation. Check tire wear and condition. Set tire pressures to specification. Vacuum cowl. Check intake and cabin air filters. Test drive vehicle.
  • Replace cabin filter element. Reassemble filter housing and access panels.
  • Tested window operation and found it not going up properly during testing. Cleaned and lubricated window track and relearned open and closed position of window. All windows now going up and down normally.
  • Replace engine air filter.
 
JILL G. gave our service a 5 star review on 12/15/2022
2019 Subaru Forester 2022-12-16T23:00:34+00:00

2012 Subaru Outback

2022-11-20T22:58:52+00:00

Subaru Outback

Mileage
146,624
Service Date
11/18/2022
Services Performed
  • Perform pre-purchase vehicle inspection. All exterior lights work. Cooling system holding pressure, but slightly low on level. No leak evidence present. Battery OK. No visible leaks or fluid residue present on engine, hoses, or pumps. Engine oil at minimum level. Drive belt and hoses in good condition. No cracks or swelling present. Front and rear wipers are streaking. Recommend replacement. Brake fluid dark. Recommend replacement of fluid. Engine air filter dirty. Recommend replacement. Cabin air filter dirty. Recommend replacement. Front struts are weak. Front right ball joint has play. Recommend replacement. Front right tire has outer edge wear. Possibly from ball joint play. Rear upper control arm bushings have stress cracks present. Check at next service. Rear brakes are getting low. Recommend replacement of pads and rotors soon. Rear differential fluid dark. Recommend replacement of fluid. Front diff and transmission fluid ok.
 
Kristi L. gave our service a 5 star review on 11/19/2022
2012 Subaru Outback 2022-11-20T22:58:52+00:00

2016 Subaru Forester

2022-11-08T22:59:32+00:00

Subaru Forester

Mileage
52,044
Service Date
11/4/2022
Services Performed
  • Includes: Change engine oil and filter. Check transmission fluid level and adjust as needed. Check coolant condition and pressure check system. Check brake fluid level and condition. Check power steering fluid level and condition. Check belts; coolant, fuel, and vacuum hoses for damage/degradation. Check antenna operation (if applicable). Lube all doors and latches. Tighten door brake fasteners. Lube hood hinges and latch. Check differential fluid level. Check axle boots, CV joints, and/or U-Joints for damage. Check wheel bearings for play. Check parking brake operation. Check for fluid leaks. Check interior and exterior lights. Check wiper and washer jet operation. Check tire wear and condition. Set tire pressures to specification. Vacuum cowl. Check intake and cabin air filters. Test drive vehicle.
  • Replace cabin filter element. Reassemble filter housing and access panel.
  • Replace front brake pad linings and replace front brake disc rotors. Clean and lubricate brake calipers and slide mechanisms. Check and fill brake fluid. Bleed air from system. Road test vehicle.
  • Replace rear brake pads. Clean mounting surfaces. Replace wear sensor as required. Replace brake rotors. Lubricate caliper slides. Adjust parking brake mechanism. Road test vehicle.
  • Replace wiper blades on vehicle.
 
DALE P. gave our service a 5 star review on 11/7/2022
2016 Subaru Forester 2022-11-08T22:59:32+00:00

2014 Subaru Outback

2022-02-27T23:01:51+00:00

Subaru Outback

Mileage
85,902
Service Date
2/25/2022
Services Performed
  • Test drove vehicle to check for customer concern. Connected scan tool and checked vehicle for error codes after initial test drive did not replicate issue. Found error codes in history for transmission error, vehicle speed abnormal, and no data from TPMS sensor #3. Test drove vehicle multiple times until surge/stutter issue presented itself. Found vehicle will occasionally lose propulsion under steady light throttle cruise or when engaging accelerator after coasting. Engine RPMS remain steady, but drivetrain seems to clunk. Suspect issue is related to CVT transmission which is under extended warranty coverage from manufacturer.
  • During test drives, noted howling noise from right rear of vehicle that was dependent on vehicle speed. Checked vehicle on lift and found right rear wheel bearing is rough and noisy when spun by hand. Recommend new hub assembly to correct issue. Removed wheel and brake components from right rear of vehicle. Disconnected axle retainer and pressed axle out of hub assembly. Removed hub retaining bolts from back of spindle and removed hub and bearing assembly. Cleaned mounting area and installed new hub assembly using original hardware. Reinstalled axle and brake backing plate. Installed remaining brake components and wheel. Test drove vehicle. No further bearing noise present.
  • Lower oil level to spec.
 
Don B. gave our service a 5 star review on 2/26/2022
2014 Subaru Outback 2022-02-27T23:01:51+00:00

2011 Subaru Outback

2021-04-19T22:01:02+00:00

Subaru Outback

Mileage
85,043
Service Date
4/16/2021
Services Performed
  • Check brake fluid for moisture and contamination. Inspect all hydraulic line and hoses. Inspect calipers and wheel cylinders. Inspect master cylinder and cap. Drain and refill entire brake system including master cylinder, calipers, wheel cylinders. Bleed system until clean fluid is seen.
  • Found ticking noise present when parking vehicle after initial inspection. Noise is coming from HVAC housing. One of the actuator motors for the HVAC system is clicking. Need to diagnose which actuator is in need of replacement. Tested HVAC system multiple times during service and test drives. Clicking noise did not return. Will have to check which actuator is source of noise when it is happening.
  • Remove and reinstall four wheels and rear brake drums (if applicable) to inspect brake condition. Inspect entire system for leaks. Test drive vehicle and check brake operation. Lining remaining is: Front ( 10mm) Rear ( 8mm). During inspection found front and rear brake pads have been replaced, but rotors were not replaced. Front passenger side brake caliper is missing one hold down bolt to slider, allowing brake caliper to come out of place and rub on vehicle wheel. Recommend replacement of front brake pads, rotors, and missing caliper hardware before further brake diagnosis. Test drove vehicle after initial repairs and found vehicle has shake at highway speeds, and when braking from rear of vehicle. Inspected wheels and brakes. Found rear rotors in similar condition to fronts and glazed. Also found evidence of wheel weights being lost on some wheels. Recommend rear brake job and balance all wheels.
  • Remove wheels from vehicle. Computer spin balance. Reinstall wheels to vehicle and torque lug nuts to manufacturer's specifications.
  • Removed front wheels. Removed lower ball joints from spindles. Disconnected lower ball joints from control arms. Installed new ball joints into control arms and then into spindles. Reinstalled wheels.
  • Removed upper and lower engine covers. Drained cooling system and engine oil. Removed serpentine belt from engine accessories. Removed timing covers. Removed timing belt and pulleys from engine. Removed water pump assembly and cleaned mounting surface. Installed new water pump and gasket material. Checked cam seals for leaks, ok. Installed new tensioner assembly and idler pulley. Installed timing belt and release tensioner pin. Cycled engine manually to check timing, OK. Reinstalled timing covers and engine accessories. Installed new serpentine belt, tensioner, and idler. Filled and bled cooling system. Refilled oil and installed new oil filter. Test started motor and checked operation of belts and accessories. All ok.
  • Replace cabin filter element. Reassemble filter housing and access panels.
  • Replace front brake pad linings and replace front brake disc rotors. Clean and lubricate brake calipers and slide mechanisms. Installed new brake caliper retaining bolts on passenger side. Check and fill brake fluid. Bleed air from system. Road test vehicle.
  • Replace rear brake pads. Clean mounting surfaces. Replace wear sensor as required. Replace brake rotors. Lubricate caliper slides. Adjust parking brake mechanism. Road test vehicle.
 
Malka D. gave our service a 5 star review on 4/18/2021
2011 Subaru Outback 2021-04-19T22:01:02+00:00

2016 Subaru Forester

2021-03-19T22:02:41+00:00

Subaru Forester

Mileage
36,180
Service Date
3/17/2021
Services Performed
  • Includes: Change engine oil and filter. Check transmission fluid level and adjust as needed. Check coolant condition and pressure check system. Check brake fluid level and condition. Check power steering fluid level and condition. Check belts; coolant, fuel, and vacuum hoses for damage/degradation. Check antenna operation (if applicable). Lube all doors and latches. Tighten door brake fasteners. Lube hood hinges and latch. Check differential fluid level. Check axle boots, CV joints, and/or U-Joints for damage. Check wheel bearings for play. Check parking brake operation. Check for fluid leaks. Check interior and exterior lights. Check wiper and washer jet operation. Check tire wear and condition. Set tire pressures to specification. Vacuum cowl. Check intake and cabin air filters. Test drive vehicle.
  • Inspected sunroof trim, found it loose around front lip and out of shape. Formed trim into straight line as much as possible and reattached to roof panel. Able to get trim reinstalled to correct position. If trim fails again, replacement of trim piece will be required.
  • Inspected tires for wear and damage. Found front tires have been replaced already and rear tires appear to be original to vehicle. Right rear tires has excess outer edge wear. Front tires have some edge wear starting. Recommend replacement of rear tires with matching pair and a 4 wheel alignment.
  • Replace cabin filter element. Reassemble filter housing and access panels.
  • Replace engine air filter.
 
DALE P. gave our service a 5 star review on 3/18/2021
2016 Subaru Forester 2021-03-19T22:02:41+00:00

2017 Subaru Forester

2021-02-19T23:01:12+00:00

Subaru Forester

Mileage
17,596
Service Date
2/16/2021
Services Performed
  • Checked AC system performance. Found AC is not cooling. Removed engine covers and checked AC compressor for proper engagement. OK. Connected AC gauges and measured high and low side pressure. Found pressures are below normal on both sides. Recommend charging AC system and adding oil dye.
  • Recharge with R-134. Add oil dye. Test system performance and check for leaks. Checked pressures after charging, pressures are now reading normally. Checked AC function, AC now blowing cold inside vehicle. Ran vehicle with AC on for approximately an hour. Inspected AC system with UV light for leaks. Found AC dye on lower corners of AC condenser. Recommend replacement of AC condenser to correct leaks. Found manufacturer has extended warranty on AC condenser.
  • Service not due at this time. Recommend servicing air and cabin filters when oil change is due (September 2021).
  • Wiper Check – Customer states wipers don't operate well.
 
Ellen B. gave our service a 5 star review on 2/18/2021
2017 Subaru Forester 2021-02-19T23:01:12+00:00

2015 Subaru Forester

2021-01-08T23:03:46+00:00

Subaru Forester

Mileage
111,874
Service Date
1/6/2021
Services Performed
  • Axle Replacement
  • Includes: Change engine oil and filter. Check transmission fluid level and adjust as needed. Check coolant condition and pressure check system. Check brake fluid level and condition. Check power steering fluid level and condition. Check belts; coolant, fuel, and vacuum hoses for damage/degradation. Check antenna operation (if applicable). Lube all doors and latches. Tighten door brake fasteners. Lube hood hinges and latch. Check differential fluid level. Check axle boots, CV joints, and/or U-Joints for damage. Check wheel bearings for play. Check parking brake operation. Check for fluid leaks. Check interior and exterior lights. Check wiper and washer jet operation. Check tire wear and condition. Set tire pressures to specification. Vacuum cowl. Check intake and cabin air filters. Test drive vehicle.
  • Replace cabin filter element. Reassemble filter housing and access panels.
  • Replace engine air filter.
  • Replace wiper blades on vehicle.
  • Steam clean vehicle to remove rodent residue and debris build up.
  • Test drove vehicle to confirm customer concern. Found noise present when turning sharply in either direction. Checked axle shafts with vehicle on lift. Found both front axles have play in joints causing noise. Recommend replacement of both front driveshafts.
 
Katie D. gave our service a 5 star review on 1/7/2021
2015 Subaru Forester 2021-01-08T23:03:46+00:00

2012 Subaru Impreza

2020-10-02T22:04:44+00:00

Subaru Impreza

Mileage
72,164
Service Date
10/1/2020
Services Performed
  • Inspected vehicle for noise and rough running condition. Noted noise originating from under hood. Sounds like a loose spark plug or exhaust manifold. Noise was loudest at cold start and lessened as vehicle warmed up. Found engine low on oil approximately 2 courts. Evidence of work done not long ago. Exhaust manifold nuts show tool marks, and gaskets for exhaust are not original. After checking vehicle for exhaust leaks or loose spark plugs found noise originating from EGR pipe not being connected to intake properly. Recommend removal of egr tube to clean threads on intake and reinstall or replace tube as needed. Removed intake piping and engine covers. Disconnected egr tube and removed from vehicle. Cleaned mounting connectors on exhaust and intake manifold. Cleaned tube and inspected for damage, ok. Reinstalled egr tube and tightened fittings to spec. After service rechecked vehicle for additional noises or running issues. No further noises or running issues present at this time.
  • Lubricate and check chassis. Change oil and oil filter. Check air filter and breather filter. Check all fluid levels and tire pressures.
  • Replace cabin filter element. Reassemble filter housing and access panels.
  • Replace engine air filter.
 
Paul N. gave our service a 5 star review on 10/1/2020
2012 Subaru Impreza 2020-10-02T22:04:44+00:00