Audi

2018 Audi Q5

CRM Mitchell1 2023-06-15T22:01:27+00:00

Mileage

69,429

Service Date

6/13/2023

Services Performed

• Removed engine covers and splash shields. Inspected motor mounts and found passenger side mount is leaking. Removed wiring to mounts. Supported engine on jack stand and disconnected motor mount hardware. Removed mount from engine and chassis. Cleaned oil residue and installed new mount using original hardware. Repeated mount removal and replacement on driver side mount. Removed engine support and torqued hardware to spec. Reconnected motor mount wiring. Reinstalled covers and splash shields. Test drove vehicle after repairs, no excess engine movement present. Reinspected mounts, no leaks present at this time.

 

RALPH K. gave our service a 5 star review on 6/14/2023

2018 Audi Q5 CRM Mitchell1 2023-06-15T22:01:27+00:00

2013 Audi S5

CRM Mitchell1 2022-02-23T23:03:10+00:00

Mileage

114,600

Service Date

2/22/2022

Services Performed

• Includes: Change engine oil and filter. Check transmission fluid level and adjust as needed. Check coolant condition and pressure check system. Check brake fluid level and condition. Check power steering fluid level and condition. Check belts; coolant, fuel, and vacuum hoses for damage/degradation. Check antenna operation (if applicable). Lube all doors and latches. Tighten door brake fasteners. Lube hood hinges and latch. Check differential fluid level. Check axle boots, CV joints, and/or U-Joints for damage. Check wheel bearings for play. Check parking brake operation. Check for fluid leaks. Check interior and exterior lights. Check wiper and washer jet operation. Check tire wear and condition. Set tire pressures to specification. Vacuum cowl. Check intake and cabin air filters. Test drive vehicle.
• Removed engine covers, air intake piping, and splash shields to inspect for source of coolant leak. Found coolant residue underneath intake/supercharger. Recommend removal of supercharger to find source of coolant leak. Removed drive belt, throttle body wiring, and vacuum lines from upper manifold. Disconnected intercooler hoses from manifold. Disconnected wiring from rear of supercharger. Removed upper hose and thermostat assembly. Removed supercharger assembly from engine and disconnected breather hose from oil separator. Removed supercharger assembly from engine and inspected for source of leak. Found coolant pipe underneath supercharger is leaking. Pipe requires removal of lower intake and high pressure fuel lines. Recommend replacement of oil separator and breather hoses under supercharger as preventative steps since access is available now. Drained cooling system. Bled pressure from fuel system. Disconnected tumble flap actuators and fuel feed lines. Removed lower intake manifolds. Disconnected coolant and breather lines from under manifolds. Removed air injection pipes from rear of engine. Removed oil separator from engine. Cleaned oil and coolant from engine valley. Installed new oil separator. Installed new coolant pipe, air injection hoses, and breather pipes. Reinstalled lower intakes with new gaskets and fuel injector o-rings. Confirmed tumble valves are in correct position. Reconnected wiring, fuel feed lines, and vacuum lines. Installed new thermostat and housing. Installed new vent valve connector to supercharger assembly and reinstalled supercharger. Reconnected coolant and intercooler hoses. Replaced cracked air injection hose from pump to pipe. Reconnected wiring and hoses to supercharger assembly and throttle body. Filled and bled cooling system. Pressure tested cooling system. No leaks present. Test drove vehicle multiple times and rechecked for coolant residue, level change, or coolant smell. No further leaks present at this time. Reinstalled engine covers and splash shields.

 

Bart F. gave our service a 5 star review on 2/22/2022

2013 Audi S5 CRM Mitchell1 2022-02-23T23:03:10+00:00

2013 Audi S5

CRM Mitchell1 2021-09-30T22:02:21+00:00

Mileage

109,946

Service Date

9/29/2021

Services Performed

• Includes: Change engine oil and filter. Check transmission fluid level and adjust as needed. Check coolant condition and pressure check system. Check brake fluid level and condition. Check power steering fluid level and condition. Check belts; coolant, fuel, and vacuum hoses for damage/degradation. Check antenna operation (if applicable). Lube all doors and latches. Tighten door brake fasteners. Lube hood hinges and latch. Check differential fluid level. Check axle boots, CV joints, and/or U-Joints for damage. Check wheel bearings for play. Check parking brake operation. Check for fluid leaks. Check interior and exterior lights. Check wiper and washer jet operation. Check tire wear and condition. Set tire pressures to specification. Vacuum cowl. Check intake and cabin air filters. Test drive vehicle.
• Replace engine air filter.
• Replace cabin filter element. Reassemble filter housing and access panels.

 

Bart F. gave our service a 5 star review on 9/29/2021

2013 Audi S5 CRM Mitchell1 2021-09-30T22:02:21+00:00

2013 Audi A6

CRM Mitchell1 2021-08-27T22:01:45+00:00

Mileage

61,616

Service Date

8/25/2021

Services Performed

• Inspected vehicle for oil leak. Found oil residue covering splash shield. Removed shield and found oil pan and sway bar covered in oil residue. Started vehicle and checked for leaks. Found oil cooler dripping. Let vehicle sit overnight and oil puddle is present below oil cooler assembly. Recommend replacement of oil cooler and steam cleaning engine bay to remove oil residue.
• Replace Oil Cooler & Gasket
• Inspected vehicle for noise from steering wheel. Was able to duplicate customer concern. Found joint in intermediate steering shaft is squeaking. Recommend replacement of joint to correct issue.
• Removed lower dash trim and steering column covers. Locked steering wheel in place. Disconnected intermediate shaft from rack. Collapsed steering shaft. Disconnected shaft from steering wheel assembly. Removed insulator retainers from floor. Removed shaft from vehicle. Installed new steering shaft and connected to column. Reinstalled insulator hardware to floor. Raised vehicle and connected new steering shaft to rack. Reinstalled lower dash trim and steering column covers. Unlocked steering and checked that wheel is centered, OK. Lowered column and tested for noise. No further noise present from steering column.
• After reassembly of steering wheel recalibrate steering angle sensor and associated systems. Performed full body scan after completion of repairs and
• Removed rear door panel and trim. Inspected wiring to control module, no apparent damage to wires or harness. Removed control module and replaced with new unit. Connected wiring and reinstalled trim and door panel.
• Connected scan tool to vehicle and ethernet cable. Performed door module calibration via remote access through scan tool. Scanned vehicle after completion of programming, no error codes stored nor present. Test drove vehicle and checked operation of adaptive cruise, and other ADAS functions. All working normally at this time. No error codes stored nor pending.

 

Sercan G. gave our service a 5 star review on 8/26/2021

2013 Audi A6 CRM Mitchell1 2021-08-27T22:01:45+00:00

2018 Audi Q3

CRM Mitchell1 2021-05-26T22:01:27+00:00

Mileage

25,787

Service Date

5/24/2021

Services Performed

• All tires between 24-26psi. Inspected tires for leaks or punctures. Unable to find any issues. Filled tires to spec (33psi front and 36psi rear) and test drove before and after service, no loss of tire pressure found.
• Includes: Change engine oil and filter. Check transmission fluid level and adjust as needed. Check coolant condition and pressure check system. Check brake fluid level and condition. Check power steering fluid level and condition. Check belts; coolant, fuel, and vacuum hoses for damage/degradation. Check antenna operation (if applicable). Lube all doors and latches. Tighten door brake fasteners. Lube hood hinges and latch. Check differential fluid level. Check axle boots, CV joints, and/or U-Joints for damage. Check wheel bearings for play. Check parking brake operation. Check for fluid leaks. Check interior and exterior lights. Check wiper and washer jet operation. Check tire wear and condition. Set tire pressures to specification. Vacuum cowl. Check intake and cabin air filters. Test drive vehicle.
• Replace cabin filter element. Reassemble filter housing and access panels.
• Replace engine air filter.

 

FLORENTINO M. gave our service a 5 star review on 5/25/2021

2018 Audi Q3 CRM Mitchell1 2021-05-26T22:01:27+00:00

2016 Audi Q5

CRM Mitchell1 2021-03-30T22:01:44+00:00

Mileage

66,677

Service Date

3/25/2021

Services Performed

• Clean washer jet assemblies and check operation
• Includes: Change engine oil and filter. Check transmission fluid level and adjust as needed. Check coolant condition and pressure check system. Check brake fluid level and condition. Check power steering fluid level and condition. Check belts; coolant, fuel, and vacuum hoses for damage/degradation. Check antenna operation (if applicable). Lube all doors and latches. Tighten door brake fasteners. Lube hood hinges and latch. Check differential fluid level. Check axle boots, CV joints, and/or U-Joints for damage. Check wheel bearings for play. Check parking brake operation. Check for fluid leaks. Check interior and exterior lights. Check wiper and washer jet operation. Check tire wear and condition. Set tire pressures to specification. Vacuum cowl. Check intake and cabin air filters. Test drive vehicle.
• Inspected vehicle for possible leaks. Found front left outer axle boot torn and grease sprayed over brakes, wheel, and suspension components. Checked all engine fluids, levels good and no fluid leaks apparent. Recommend replacement of axle boot and grease. Clean affected area and recheck.
• Removed front wheel and brake assembly. Removed axle retaining nut from hub. Disconnected spindle from control arms. Removed axle retaining bolts at stub shaft from differential. Removed axle assembly. Removed damaged boot and clamps from outer axle joint. Removed outer stubshaft and disassembled joint. Cleaned old grease from components and regreased with new OEM grease. Installed axle boot onto inner shaft and reinstalled outer stub. Clamped boot with provided clamps and checked axle motion. Joint ok. Cleaned mounting surfaces and remaining grease from suspension components. Reinstalled axle to hub and spindle to control arms. Installed and torqued new axle retaining nut. Reinstalled brake hardware and wheel. Test drove vehicle and reinspected axle assembly. All ok.
• Replaced engine air filter.

 

MARTHA R. gave our service a 5 star review on 3/29/2021

2016 Audi Q5 CRM Mitchell1 2021-03-30T22:01:44+00:00

2013 Audi S5

CRM Mitchell1 2021-03-20T22:04:12+00:00

Mileage

102,633

Service Date

3/19/2021

Services Performed

• Includes: Change engine oil and filter. Check transmission fluid level and adjust as needed. Check coolant condition and pressure check system. Check brake fluid level and condition. Check power steering fluid level and condition. Check belts; coolant, fuel, and vacuum hoses for damage/degradation. Check antenna operation (if applicable). Lube all doors and latches. Tighten door brake fasteners. Lube hood hinges and latch. Check differential fluid level. Check axle boots, CV joints, and/or U-Joints for damage. Check wheel bearings for play. Check parking brake operation. Check for fluid leaks. Check interior and exterior lights. Check wiper and washer jet operation. Check tire wear and condition. Set tire pressures to specification. Vacuum cowl. Check intake and cabin air filters. Test drive vehicle.
• Removed intake piping from engine. Disconnected and cleaned wiring harness of coolant residue. Removed retainer clip and sensor assembly. Checked sensor fitting for any marks or damage, ok. Installed new sensor and o-ring. Installed new retaining clip and reconnected wiring. Filled and bled cooling system. Test drove vehicle and rechecked for any leaks. No leaks present at this time.
• Removed upper engine cover and cowl panel to access auxiliary pump. Moved wiring and hoses to access auxiliary coolant pump inlet hose. Loosened clamp and moved it to proper location on hose and pump fitting. Retightened clamp. Reassembled engine hoses and wiring. Pressure tested system after both coolant repairs were completed. No leaks present at this time.
• Removed vacuum hose assembly from vacuum pump and check valve to brake booster. Installed new line and reconnected to both fittings. Checked routing for any interference or tension on joints, all ok.
• Replace cabin filter element. Reassemble filter housing and access panels.
• Replace engine air filter.

 

Bart F. gave our service a 5 star review on 3/19/2021

2013 Audi S5 CRM Mitchell1 2021-03-20T22:04:12+00:00

2015 Audi Q5

CRM Mitchell1 2021-02-06T23:01:13+00:00

Mileage

76,450

Service Date

2/3/2021

Services Performed

• Includes: Change engine oil and filter. Check transmission fluid level and adjust as needed. Check coolant condition and pressure check system. Check brake fluid level and condition. Check power steering fluid level and condition. Check belts; coolant, fuel, and vacuum hoses for damage/degradation. Check antenna operation (if applicable). Lube all doors and latches. Tighten door brake fasteners. Lube hood hinges and latch. Check differential fluid level. Check axle boots, CV joints, and/or U-Joints for damage. Check wheel bearings for play. Check parking brake operation. Check for fluid leaks. Check interior and exterior lights. Check wiper and washer jet operation. Check tire wear and condition. Set tire pressures to specification. Vacuum cowl. Check intake and cabin air filters. Test drive vehicle.
• Removed engine covers to access exhaust manifold. Disconnected oxygen sensor harness and moved wiring. Removed oxygen sensor from exhaust manifold. Installed new sensor assembly and torqued to spec. Reconnected sensor wiring harness. Test started vehicle and checked live data. Sensor now reading properly. Reinstalled engine covers. Cleared codes and test drove vehicle. No codes stored or pending after test drive. Checked emissions monitors. Cat monitor and evap have not set yet. Test drive vehicle in the morning to finish setting monitor.
• Removed retaining bolt and disconnected electrical wiring from rear bumper light assembly. Installed new light and reconnected wiring. Tested light operation, all ok.
• Replace wiper blades on vehicle.
• Scanned vehicle to check for codes. Found code stored for Bank 1 Sensor 1 Oxygen Sensor fault. Cleared codes and rescanned, fault returned immediately. Checked live data on scan tool. Found sensor not reading. Checked sensor and wiring, all ok. Recommend new sensor.

 

SUZY C. gave our service a 5 star review on 2/5/2021

2015 Audi Q5 CRM Mitchell1 2021-02-06T23:01:13+00:00

2011 Audi Q5

CRM Mitchell1 2020-10-07T22:03:51+00:00

Mileage

90,278

Service Date

10/6/2020

Services Performed

• Includes: Change engine oil and filter. Check transmission fluid level and adjust as needed. Check coolant condition and pressure check system. Check brake fluid level and condition. Check power steering fluid level and condition. Check belts; coolant, fuel, and vacuum hoses for damage/degradation. Check antenna operation (if applicable). Lube all doors and latches. Tighten door brake fasteners. Lube hood hinges and latch. Check differential fluid level. Check axle boots, CV joints, and/or U-Joints for damage. Check wheel bearings for play. Check parking brake operation. Check for fluid leaks. Check interior and exterior lights. Check wiper and washer jet operation. Check tire wear and condition. Set tire pressures to specification. Vacuum cowl. Check intake and cabin air filters. Test drive vehicle.
• Replace cabin filter element. Reassemble filter housing and access panel.

 

CAROL W. gave our service a 5 star review on 10/6/2020

2011 Audi Q5 CRM Mitchell1 2020-10-07T22:03:51+00:00

2015 Audi Q5

CRM Mitchell1 2020-06-18T22:02:07+00:00

Mileage

68,292

Service Date

6/16/2020

Services Performed

• Includes: Change engine oil and filter. Check transmission fluid level and adjust as needed. Check coolant condition and pressure check system. Check brake fluid level and condition. Check power steering fluid level and condition. Check belts; coolant, fuel, and vacuum hoses for damage/degradation. Check antenna operation (if applicable). Lube all doors and latches. Tighten door brake fasteners. Lube hood hinges and latch. Check differential fluid level. Check axle boots, CV joints, and/or U-Joints for damage. Check wheel bearings for play. Check parking brake operation. Check for fluid leaks. Check interior and exterior lights. Check wiper and washer jet operation. Check tire wear and condition. Set tire pressures to specification. Vacuum cowl. Check intake and cabin air filters. Test drive vehicle.
• Replace cabin filter element. Reassemble filter housing and access panels.
• Replace engine air filter.
• Rotate Tires
• Scanned vehicle for codes. Found codes stored for circuits open and resistance implausibility for bank 1 sensor 1 air fuel ratio sensor. Inspected sensor, wiring is ok. Checked live data with vehicle running, sensor is not reading properly. Cleared codes and retested system, codes returned immediately and sensor is not working properly. Recommend replacement of air fuel ratio sensor.

 

SUZY C. gave our service a 5 star review on 6/17/2020

2015 Audi Q5 CRM Mitchell1 2020-06-18T22:02:07+00:00