CRM Mitchell1, Author at Oren's Automotive

2013 Ford Escape
Mileage
89,232
Service Date
4/4/2024
Services Performed
Checked vehicle for customer concerns. Found check engine light was off during initial inspection. Connected scan tool and checked vehicle for error codes. Found 9 codes stored in history, including P0710 (Transmission Fluid Temp Sensor). Test drove vehicle and monitored live data. Found temp sensor dropping 80-100 degrees when accelerating. Checked fluid level and condition, found fluid very dark and dirty. Recommend replacement of fluid temp sensor and valve body assembly to correct issue.
Drained transmission. Removed transmission pan. Disconnected internal transmission wiring and components to access and remove valve body assembly. Cleaned transmission fittings before installing new assembly. Connected new temp sensor to original harness. Installed new transmission filter and pan gasket. Filled transmission with fresh fluid and performed transmission calibration. Cleared error codes and test drove vehicle. Transmission shifting normally, and transmission temp reading normally. Check engine light did not return. No error codes stored nor pending.
Ginger S. gave our service a 5 star review on 4/4/2024
2017 Ford Explorer
Mileage
132,055
Service Date
4/3/2024
Services Performed
Check charging system for proper output to battery. Load test battery. Check all wiring. Inspect belt and adjust as required. Test for current draw on electrical system and record findings. Jump started vehicle and checked charging system. Found battery not taking a charge, and alternator output is 0. Checked for power and signal to alternator, both OK. Recommend replacement of alternator, drive belt, and battery.
Install new battery. Clean cable ends. Perform battery adaptation to vehicle as needed.
Removed engine covers and splash shields. Loosened belt tensioner and removed serpentine belt. Removed alternator wiring and mounting hardware. Removed alternator from engine. Installed new alternator assembly using original mounting hardware. Inspected engine pulleys and accessories. Found belt tensioner is weak and pulleys are noisy/rough when spun by hand. Recommend replacement of tensioner also. Removed tensioner bracket and idler pulley assembly. Replaced with new unit. Routed new serpentine belt and released tensioner. Test started vehicle and checked charging system output after replacement of battery was complete. Charging system now working properly. Reinstalled covers and splash shields. Cleared error codes and test drove vehicle. Charging light did not return. No error codes stored nor pending.
Blake A. gave our service a 5 star review on 4/3/2024
2009 Chevrolet Suburban
Mileage
208,164
Service Date
4/3/2024
Services Performed
Remove and reinstall four wheels and rear brake drums (if applicable) to inspect brake condition. Inspect entire system for leaks. Test drive vehicle and check brake operation. Lining remaining is: Front ( _9____ mm) Rear ( _0____ mm). Diagnosed rear brakes metal to metal due to seized calipers. Also found brake master cylinder leaking internally.
Replace rear brake pads. Clean mounting surfaces. Replace wear sensor as required. Replace brake rotors. Replace rear Brake Calipers. Adjust parking brake mechanism. Road test vehicle.
Replace Brake Master Cylinder Assy
Check brake fluid for moisture and contamination. Inspect all hydraulic line and hoses. Inspect calipers and wheel cylinders. Inspect master cylinder and cap. Drain and refill entire brake system including master cylinder, calipers, wheel cylinders. Bleed system until clean fluid is seen.
Jorge H. gave our service a 5 star review on 4/3/2024
2014 Honda Civic
Mileage
88,963
Service Date
4/2/2024
Services Performed
Includes: Change engine oil and filter. Check transmission fluid level and adjust as needed. Check coolant condition and pressure check system. Check brake fluid level and condition. Check power steering fluid level and condition. Check belts; coolant, fuel, and vacuum hoses for damage/degradation. Check antenna operation (if applicable). Lube all doors and latches. Tighten door brake fasteners. Lube hood hinges and latch. Check differential fluid level. Check axle boots, CV joints, and/or U-Joints for damage. Check wheel bearings for play. Check parking brake operation. Check for fluid leaks. Check interior and exterior lights. Check wiper and washer jet operation. Check tire wear and condition. Set tire pressures to specification. Vacuum cowl. Check intake and cabin air filters. Test drive vehicle.
SPENCER W. gave our service a 5 star review on 4/3/2024
2014 Hyundai Sonata
Mileage
70,369
Service Date
3/22/2024
Services Performed
Perform visual inspection and smog test
State Issued Smog Certificate
State fee for electronic submission of smog inspection results.
John G. gave our service a 5 star review on 3/22/2024
2022 Audi Q5
Mileage
19,274
Service Date
3/18/2024
Services Performed
Includes: Change engine oil and filter. Check transmission fluid level and adjust as needed. Check coolant condition and pressure check system. Check brake fluid level and condition. Check power steering fluid level and condition. Check belts; coolant, fuel, and vacuum hoses for damage/degradation. Check antenna operation (if applicable). Lube all doors and latches. Tighten door brake fasteners. Lube hood hinges and latch. Check differential fluid level. Check axle boots, CV joints, and/or U-Joints for damage. Check wheel bearings for play. Check parking brake operation. Check for fluid leaks. Check interior and exterior lights. Check wiper and washer jet operation. Check tire wear and condition. Set tire pressures to specification. Vacuum cowl. Check intake and cabin air filters. Test drive vehicle.
Ordered replacement door handle cover. Will need to be painted.
Replace engine air filter.
Replace cabin filter element. Reassemble filter housing and access panels.
Rebecca A. gave our service a 5 star review on 3/18/2024
2018 Land Rover Range Rover
Mileage
43,184
Service Date
3/15/2024
Services Performed
Check coolant level and condition. Pressure test cooling system for leaks. Inspect hoses and cooling system components. Check operation of cooling fans. Pressure tested system and found water residue present around water pump and oil cooler assembly. Recommend replacement of water pump under warranty, and replacement of oil cooler
Drained cooling system. Removed engine covers, splash shields, and intake piping. Removed drive belt for supercharger and engine accessories. Drained cooling system. Disconnected coolant hoses to water pump and under manifold water distribution pipes. Removed supercharger and intake assembly from engine. Removed intercooler assembly to access oil cooler. Cleaned coolant residue from engine and mounting surfaces. Installed new oil cooler assembly with new gasket and associated cooling connections. Reinstalled intercooler and intake components with new gaskets. After replacement of water pump was completed, reconnected cooling hoses and pipes. Reinstalled drive belts. Filled cooling system and bled air from system. Pressure tested system. No further leaks present and pressure holding properly. Test drove vehicle and rechecked coolant level, OK.
Drained cooling system. Removed engine covers and splash shields. Loosened tensioner and removed drive belt. Disconnected and removed coolant lines, and radiator hose from pump and engine fittings. Removed belt tensioner. Removed water pump assembly from engine. After completion of pipe and valve replacement. Repaired damaged threads in engine. Installed new water pump, seals, and gasket. Reattached coolant hoses and pipes. Reinstalled belt tensioner and belt. Reinstalled intake piping. Filled cooling system and pressure tested. No leaks present.
MICHAEL B. gave our service a 5 star review on 3/17/2024
2020 Toyota Prius
Mileage
18,393
Service Date
3/12/2024
Services Performed
Test started vehicle, and found it not entering ready mode properly. WIth jump was able to get vehicle into ready mode and test charging and starting system. Starter draw is normal, and charging system working properly. Scanned vehicle for error codes and found P058A01 (Auxiliary Battery) and P06881F (ECM Power Relay) codes stored. Load tested battery, OK. Checked for proper power to ECU relay and found voltage too low. Rechecked power to relay when grounded to battery, OK. Checked battery ground and found cable not seated properly, causing poor power signal to vehicle from 12v battery. Tightened ground cable and rechecked other power cables, all ok. Cleared error codes and retested vehicle. Vehicle powering on normally, and no error codes returned. Test drove vehicle. No warning lights present.
During inspection, found warning present for low key battery. Replaced key fob battery and tested fob operations, all ok. NO further warning present.
DAWN B. gave our service a 5 star review on 3/12/2024
2012 Ford Escape
Mileage
87,239
Service Date
2/21/2024
Services Performed
Tested HVAC system and confirmed customer concern. All functions working, except for fan speeds. Removed dash panels and glove box to access and inspect blower motor. Found no power to fan unless high is selected on switch. Removed blower motor resistor and checked continuity. Found no continuity in an of the resistance circuits, only the bypass (high speed). Recommend replacement of resistor to correct issue. Installed new resistor assembly and tested fan operation. All fan speeds now working properly. Reinstalled glove box, panels, and trim pieces to dash.
Noted first start took longer than normal to start. Retested starting system during blower motor repairs. Found the longer the vehicle sits, the worse the crank issue is. Scanned vehicle for error codes. Found codes B1318 (Battery Voltage Low), B1676 (ABS Module, Power Supply), U3003-16 (ABS Module, Battery Voltage Too Low), and U3003-17 (ABS Module, Battery Voltage Too High). Tested starting and charging system. Found system voltage low. With jump pack attached, vehicle started normally. Starter draw is ok, and alternator is charging properly. Battery failed load test due to bad cell. Monitored voltage during cranking without jump pack. Voltage dropping too low for control modules to turn on during initial cranking. After voltage returned to around 10volts vehicle started. Recommend replacement of battery. Removed battery cables and hold down. Removed failed battery and installed new unit. Cleaned cable ends and connected. Retested starting and charging system. All tests passed. No further long crank condition present. Reinstalled covers and trim pieces.
Sara F. gave our service a 5 star review on 2/21/2024
2018 Land Rover Range Rover
Mileage
41,520
Service Date
2/8/2024
Services Performed
Light was on when vehicle was picked up, but was not on during initial service inspection. Test drove vehicle and tested suspension functions, vehicle raising and lowering as commanded. Connected scan tool and checked vehicle for error codes. Found multiple modules with 1 or 2 codes stored. Most codes are for lost communication issues, but some have internal faults. Sent error log to remote access provider for any indicators of source of fault. Cleared error codes and rescanned vehicle. After service, test drove vehicle again and no codes returned. Remote access support recommended checking for moisture intrusion into wiring connectors to suspension control components. Removed right rear wheel and fender liner to inspect module and wiring. Found no current moisture present inside of connectors. Checked wires for proper continuity or shorts. All ok. Cleaned connectors and sealed with dielectric grease where applicable. Reinstalled connectors, fender liner, and wheel. Removed interior rear seat and trim panels to access suspension control module. Checked wiring for moisture or continuity issues, all ok. Reinstalled interior trim and seat components. Test drove again and rechecked suspension operation, OK. No further warning lights present on dash.
Includes: Change engine oil and filter. Check transmission fluid level and adjust as needed. Check coolant condition and pressure check system. Check brake fluid level and condition. Check power steering fluid level and condition. Check belts; coolant, fuel, and vacuum hoses for damage/degradation. Check antenna operation (if applicable). Lube all doors and latches. Tighten door brake fasteners. Lube hood hinges and latch. Check differential fluid level. Check axle boots, CV joints, and/or U-Joints for damage. Check wheel bearings for play. Check parking brake operation. Check for fluid leaks. Check interior and exterior lights. Check wiper and washer jet operation. Check tire wear and condition. Set tire pressures to specification. Vacuum cowl. Check intake and cabin air filters. Test drive vehicle.
Inspected rear center console for proper operation. Cup holder extension working properly and console clears child seat ok. Checked 3rd row seat and found center section not fully latched. Closed latch on 3rd row and rechecked center console of 2nd row. Console now working properly.
Replace wiper blades on vehicle.
During service, refilled washer fluid reservoir and found a leak originating from front right of vehicle. Removed front wheel and fender liner to access washer fluid system. Found hose from pump torn and fluid leaking from it. Trimmed damaged section and installed good end onto pump fitting. Refilled system. No further leaks present. Reinstalled fender liner and wheel. Tested washer operations, all ok.
Replace cabin filter element. Reassemble filter housing and access panel.
During service, found cooling system not holding pressure. Removed engine covers and splash shields to inspect vehicle for source of leak. Found coolant leak coming from thermostat tube attachment to water pump. Removed intake piping and drive belt to access leak. Drained cooling system and removed thermostat housing and tube from vehicle. Installed new tube and seals with original thermostat assembly. Reconnected hoses. Filled cooling system and reinstalled intake piping. Pressure tested cooling system again. Pressure holding properly and no further leaks present. Reinstalled engine covers and splash shields.
MICHAEL B. gave our service a 5 star review on 2/8/2024

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