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So far CRM Mitchell1 has created 106 blog entries.

2015 Ford F-250 Super Duty

2021-09-19T22:01:17+00:00

Ford F-250 Super Duty

Mileage
53,591
Service Date
9/17/2021
Services Performed
  • Inspected vehicle for service needs. Coolant tests to -40 degrees Fahrenheit. Fuel filter is due at 67k miles. Belt and air filters are good. Fluid conditions and levels are good for transmission, power steering, and brake fluid. Batteries are good. Recommend resetting service indicators, adding coolant conditioner, and changing oil and filter.
  • Includes: Change engine oil and filter. Check transmission fluid level and adjust as needed. Check coolant condition and pressure check system. Check brake fluid level and condition. Check power steering fluid level and condition. Check belts; coolant, fuel, and vacuum hoses for damage/degradation. Check antenna operation (if applicable). Lube all doors and latches. Tighten door brake fasteners. Lube hood hinges and latch. Check differential fluid level. Check axle boots, CV joints, and/or U-Joints for damage. Check wheel bearings for play. Check parking brake operation. Check for fluid leaks. Check interior and exterior lights. Check wiper and washer jet operation. Check tire wear and condition. Set tire pressures to specification. Vacuum cowl. Check intake and cabin air filters. Test drive vehicle.
 
Bill M. gave our service a 5 star review on 9/18/2021
2015 Ford F-250 Super Duty 2021-09-19T22:01:17+00:00

2020 Hyundai Palisade

2021-09-15T22:01:47+00:00

Hyundai Palisade

Mileage
19,586
Service Date
9/14/2021
Services Performed
  • Lowered exhaust system from rear of vehicle and supported on stand. Removed spare tire from vehicle. Removed lower cover from driver side of vehicle to access frame. Aligned hitch assembly with existing frame holes and installed one bolt per side to hold up assembly. Installed second vertical bolt per side and tightened until side mount holes line up with frame openings. Installed through bolts on both sides and torqued to spec. Torqued vertical bolts to spec. Reinstalled trim panel and spare tire. Checked for clearance on both, ok. Reinstalled exhaust onto hangers and checked for clearance, ok.
 
MARILYNN L. gave our service a 5 star review on 9/14/2021
2020 Hyundai Palisade 2021-09-15T22:01:47+00:00

2017 Jeep Wrangler

2021-09-08T22:09:45+00:00

Jeep Wrangler

Mileage
51,311
Service Date
9/7/2021
Services Performed
  • Inspected vehicle for customer concern. Connected scan tool and performed full vehicle scan. Found two codes stored. U0414 (Implausible data received from Final Drive Module) is present in transmission control module, and code C1405 (Transfer case range position sensor circuit high) in the central gateway communication module. Test drove vehicle and monitored live data through communication gateway. Found transfer case is stuck in four wheel drive mode even though selector is in two wheel drive setting. Reset codes and rechecked live data. Vehicle now operating in two wheel drive and error codes did not return. Vehicle shifting normally also. Let vehicle sit and test drove again from cold. Vehicle still shifting normally and no longer in 4 wheel drive mode.
 
STEVEN C. gave our service a 5 star review on 9/7/2021
2017 Jeep Wrangler 2021-09-08T22:09:45+00:00

2007 Jaguar XKR

2021-09-04T22:01:53+00:00

Jaguar XKR

Mileage
20,499
Service Date
9/3/2021
Services Performed
  • Check charging system for proper output to battery. Load test battery. Check all wiring. Inspect belt and adjust as required. Test for current draw on electrical system and record findings. Tested starter, battery, and alternator. All tests passed. Battery is new. Checked for power draw in vehicle while locked, with key inside, and with windows down locked and unlocked. Once vehicle was asleep, power draw was 50 milliamps. This is a normal power draw, and will not drain a battery causing a no start condition. Connected scan tool and checked for error codes in vehicle computers. Found 1 low voltage code in infotainment module. Other codes stored included fuel pump authorization, ignition authorization, and start button invalid signal. These codes could be a sign of no start condition due to the key not being in vehicle, or not being recognized by vehicle. Cleared codes and test started vehicle multiple times. Rescanned and no starting issue codes returned. If no start condition happens again, further investigation will be required.
  • Inspected socket for power, none present. Traced wiring diagram to rear fuse panel for power supply. Checked panel and found fuse burnt out. Replaced fuse with new unit. Lighter socket now has power and is working normally.
 
Susan M. gave our service a 5 star review on 9/3/2021
2007 Jaguar XKR 2021-09-04T22:01:53+00:00

2014 Toyota Prius

2021-08-30T22:01:26+00:00

Toyota Prius

Mileage
53,069
Service Date
8/27/2021
Services Performed
  • Includes: Change engine oil and filter. Check transmission fluid level and adjust as needed. Check coolant condition and pressure check system. Check brake fluid level and condition. Check power steering fluid level and condition. Check belts; coolant, fuel, and vacuum hoses for damage/degradation. Check antenna operation (if applicable). Lube all doors and latches. Tighten door brake fasteners. Lube hood hinges and latch. Check differential fluid level. Check axle boots, CV joints, and/or U-Joints for damage. Check wheel bearings for play. Check parking brake operation. Check for fluid leaks. Check interior and exterior lights. Check wiper and washer jet operation. Check tire wear and condition. Set tire pressures to specification. Vacuum cowl. Check intake and cabin air filters. Test drive vehicle.
  • Replace cabin filter element. Reassemble filter housing and access panels.
  • Replace wiper blades on vehicle.
  • Remove wheels from vehicle. Inspect brakes. Remove tires. Install new tires and valve stems(if required). Computer spin balance. Reinstall wheels to vehicle and torque lug nuts to manufacturer's specifications.
  • State tire tax per tire.
  • Tire disposal fee per tire.
 
VICTORIA C. gave our service a 5 star review on 8/29/2021
2014 Toyota Prius 2021-08-30T22:01:26+00:00

2015 MINI Cooper

2021-08-29T22:00:52+00:00

MINI Cooper

Mileage
61,124
Service Date
8/26/2021
Services Performed
  • Includes: Change engine oil and filter. Check transmission fluid level and adjust as needed. Check coolant condition and pressure check system. Check brake fluid level and condition. Check power steering fluid level and condition. Check belts; coolant, fuel, and vacuum hoses for damage/degradation. Check antenna operation (if applicable). Lube all doors and latches. Tighten door brake fasteners. Lube hood hinges and latch. Check differential fluid level. Check axle boots, CV joints, and/or U-Joints for damage. Check wheel bearings for play. Check parking brake operation. Check for fluid leaks. Check interior and exterior lights. Check wiper and washer jet operation. Check tire wear and condition. Set tire pressures to specification. Vacuum cowl. Check intake and cabin air filters. Test drive vehicle.
  • Remove windshield cowl and engine covers. Install new battery. Clean cable ends. Perform battery adaptation to vehicle as needed.
  • Remove rodent nest from battery area. Steam clean vehicle to remove residue and debris build up. Wash exterior of vehicle. Buff out scratches from side of vehicle and rear bumper. Polish area and add wax.
  • Inspected front tires for air loss. No objects found in tire tread or sidewalls. Checked tires for leaks using soap solution, no bubbling present from tire beads, nor sidewall damage areas. Found a small screw in rear tire. Removed screw and found no leak present, screw was too short to penetrate tire tread and damage casing. Recommend replacement of front tires due to wear and damage.
  • Remove wheels from vehicle. Inspect brakes. Remove tires. Install new tires and valve stems(if required). Computer spin balance. spin balance. Reinstall wheels to vehicle and torque lug nuts to manufacturer's specifications.
  • State tire tax per tire.
  • Tire disposal fee per tire.
 
DAVID S. gave our service a 5 star review on 8/28/2021
2015 MINI Cooper 2021-08-29T22:00:52+00:00

2004 Lexus IS 300

2021-08-27T22:04:04+00:00

Lexus IS 300

Mileage
92,310
Service Date
8/26/2021
Services Performed
  • Includes: Change engine oil and filter. Check transmission fluid level and adjust as needed. Check coolant condition and pressure check system. Check brake fluid level and condition. Check power steering fluid level and condition. Check belts; coolant, fuel, and vacuum hoses for damage/degradation. Check antenna operation (if applicable). Lube all doors and latches. Tighten door brake fasteners. Lube hood hinges and latch. Check differential fluid level. Check axle boots, CV joints, and/or U-Joints for damage. Check wheel bearings for play. Check parking brake operation. Check for fluid leaks. Check interior and exterior lights. Check wiper and washer jet operation. Check tire wear and condition. Set tire pressures to specification. Vacuum cowl. Check intake and cabin air filters. Test drive vehicle.
  • Inspected all exterior lights for proper function. Found passenger low beam and 2 marker lights inoperative. Removed cover from headlight and removed bulb. Found HID bulb burnt out. Replaced with new bulb and checked headlight function. Both headlights now working properly. Removed under covers and or bumper retainers to access front driver and rear passenger marker lights. Bulbs have burnt out. Replaced with new bulbs and tested functions. All exterior lights now working properly.
  • Replace wiper blades on vehicle.
  • Replace cabin filter element. Reassemble filter housing and access panel.
  • Inspected vehicle for noise. Found noise present at start up with HVAC on, but not with HVAC off. After a minute noise stops, but will return at times when HVAC is in auto mode. Moved controls to manual setting and noise does not return after initial startup. Cycled controls for recirculation, temp, fan speed, and mode. Found noise returned when mode selector was moved to front vents from floor. Removed glovebox assembly to access HVAC components and checked components. Found noise originating from mode door actuator. Recommend new actuator assembly. Removed mode door actuator from housing and cycled mode selector. Selector is making noise internally. Connected new selector to wiring and tested function. New part does not make noise. Installed new actuator into HVAC housing and connected control rod to mode door. Started vehicle and tested function. Mode select working properly and no further clicking/buzzing from dash. Reinstalled glovebox and trim.
  • Removed engine covers and splash shield. Drained cooling system. Removed intake piping, serpentine drive belt, and radiator/fan assembly. Removed engine drive accessories and timing cover. Rotated engine to TDC. Marked pulleys and old timing belt. Removed timing belt tensioner and timing belt. Removed water pump. Cleaned mounting surface and installed new water pump assembly. Replaced coolant o-rings and reinstalled pipes/fittings. Marked new timing belt by matching to removed unit. Installed new belt and matched marks to pulleys. Installed new tensioner and tensioned belt. Rotated engine by hand to confirm proper timing, OK. Replaced thermostat and gasket during reassembly. Reinstalled radiator and fan assembly. Connected radiator hoses and fan wiring. Filled and vacuum bled cooling system with new coolant. Pressure tested system. No leaks present. Reinstalled engine accessories and installed new drive belt. Reinstalled intake piping, engine cover, and splash shield. Test started motor and let vehicle warm up. Topped off coolant and test drove vehicle. Coolant level staying steady and engine running properly.
 
Larry S. gave our service a 5 star review on 8/26/2021
2004 Lexus IS 300 2021-08-27T22:04:04+00:00

2013 Audi A6

2021-08-27T22:01:45+00:00

Audi A6

Mileage
61,616
Service Date
8/25/2021
Services Performed
  • Inspected vehicle for oil leak. Found oil residue covering splash shield. Removed shield and found oil pan and sway bar covered in oil residue. Started vehicle and checked for leaks. Found oil cooler dripping. Let vehicle sit overnight and oil puddle is present below oil cooler assembly. Recommend replacement of oil cooler and steam cleaning engine bay to remove oil residue.
  • Replace Oil Cooler & Gasket
  • Inspected vehicle for noise from steering wheel. Was able to duplicate customer concern. Found joint in intermediate steering shaft is squeaking. Recommend replacement of joint to correct issue.
  • Removed lower dash trim and steering column covers. Locked steering wheel in place. Disconnected intermediate shaft from rack. Collapsed steering shaft. Disconnected shaft from steering wheel assembly. Removed insulator retainers from floor. Removed shaft from vehicle. Installed new steering shaft and connected to column. Reinstalled insulator hardware to floor. Raised vehicle and connected new steering shaft to rack. Reinstalled lower dash trim and steering column covers. Unlocked steering and checked that wheel is centered, OK. Lowered column and tested for noise. No further noise present from steering column.
  • After reassembly of steering wheel recalibrate steering angle sensor and associated systems. Performed full body scan after completion of repairs and
  • Removed rear door panel and trim. Inspected wiring to control module, no apparent damage to wires or harness. Removed control module and replaced with new unit. Connected wiring and reinstalled trim and door panel.
  • Connected scan tool to vehicle and ethernet cable. Performed door module calibration via remote access through scan tool. Scanned vehicle after completion of programming, no error codes stored nor present. Test drove vehicle and checked operation of adaptive cruise, and other ADAS functions. All working normally at this time. No error codes stored nor pending.
 
Sercan G. gave our service a 5 star review on 8/26/2021
2013 Audi A6 2021-08-27T22:01:45+00:00

2005 Volkswagen New Beetle

2021-08-16T22:00:48+00:00

Volkswagen New Beetle

Mileage
98,818
Service Date
8/13/2021
Services Performed
  • Inspected vehicle for AC function. Was able to confirm AC does not get cold and vents only blow at ambient temp. Checked AC pressures, ok. Found temp control not responding to dash inputs. Suspect an issue with cable or temp vent in dash. Diagnosis will require removal of dash and associated HVAC components to find source of issue. Customer declined further diagnosis at this time.
  • Test drove vehicle and found check engine light on. Connected scan tool and checked vehicle for error codes in ECU. Found codes P0300 (Random Cylinder Misfire), P0301 (Cylinder 1 Misfire), and P2181 (Cooling System Performance). Checked live data during test drive and found coolant temp at normal operating temp and cooling fans functioning. No misfires detected during test drive. Vehicle was already warm when test driven. If thermostat is stuck open, this could cause code. Other common cooling system issues are water pump failure or possible head gasket issues. Misfires may be temperature related, or ignition system related. Recommend further diagnosis of cooling system to find source of error. Inspect ignition system for proper function and condition of plugs. Customer requested replacement of spark plugs due to unknown service history and declined further diagnosis of cooling system and related engine codes.
  • Removed engine covers and air intake piping. Disconnected ignition wiring and removed coils. Removed spark plugs and cleaned debris from spark plug tubes and mounting surfaces. Installed new spark plugs and torqued to spec. Reinstalled ignition coils and wiring. Reinstalled intake piping and test started motor. Ignition working normally. Reinstalled engine covers. NOTE: Spark plugs may help clear up misfire issues, but temperature error code is still a concern.
  • Replace wiper blades on vehicle.
 
Kara S. gave our service a 5 star review on 8/15/2021
2005 Volkswagen New Beetle 2021-08-16T22:00:48+00:00

2013 Volvo XC60

2021-08-10T22:00:47+00:00

Volvo XC60

Mileage
62,031
Service Date
8/4/2021
Services Performed
  • Matched new mirror glass and hardware to original pieces. Wiring to mirror glass was damaged. Soldered new connectors to existing mirror wiring. Installed mirror glass to adjuster mechanism. Installed turn signal bulb into new housing and installed housing to mirror. Reinstalled original mirror cover.
  • Customer states transmission feels like it's slipping. Check fluid level and transmission operation. Test drove vehicle to verify customer concern. Transmission feels soft, but no explicit slipping noted during test drive. Removed intake piping and checked transmission fluid. Found fluid slightly low, and fluid is dark. Recommend draining and filling transmission with fresh fluid. Raised vehicle and drained transmission fluid. Reinstalled drain plug and splash shield under vehicle. Filled transmission with fresh fluid and cycled through gears on lift with engine running. Topped off fluid and test drove vehicle. Transmission operating normally and no leaks present.
 
Kevin A. gave our service a 5 star review on 8/10/2021
2013 Volvo XC60 2021-08-10T22:00:47+00:00