CRM Mitchell1, Author at Oren's Automotive

2018 MINI Cooper
Mileage
17,842
Service Date
9/29/2022
Services Performed
Test drove vehicle on highway and city streets to try and replicate shake/shudder issue. High speed driving had a noise, found passenger side headlight trim ring was loose and came off at speed. No further noise or vibration at highway speeds. Tried braking from highway speeds to check for any brake shudder, ok. When driving on surface streets, no suspension noise or rattles present. Only shaking felt was during transmission engagement after letting off of brake at stops. This was minor and is common to all automatic Minis. Inspected vehicle on lift for any signs of suspension play, wheel imbalance, or tire issues. All ok. If symptom returns, recommend customer notate exact driving conditions to try and replicate issue.
Remove and reinstall four wheels and rear brake drums (if applicable) to inspect brake condition. Inspect entire system for leaks. Test drive vehicle and check brake operation. Lining remaining is: Front ( 13mm) Rear ( 11mm). No brake shaking present from hard nor light brake application.
David B. gave our service a 5 star review on 9/30/2022
2013 MINI Cooper
Mileage
88,299
Service Date
9/27/2022
Services Performed
Inspected vehicle and found left front wheel has a screw in center of tread. Removed and patched tire. Rebalanced wheel and reinstalled on vehicle. Test drove vehicle and rechecked tire. No further leak present at this time.
SARAH G. gave our service a 5 star review on 9/27/2022
2010 Lexus HS 250h
Mileage
104,371
Service Date
9/8/2022
Services Performed
Includes: Change engine oil and filter. Check transmission fluid level and adjust as needed. Check coolant condition and pressure check system. Check brake fluid level and condition. Check power steering fluid level and condition. Check belts; coolant, fuel, and vacuum hoses for damage/degradation. Check antenna operation (if applicable). Lube all doors and latches. Tighten door brake fasteners. Lube hood hinges and latch. Check differential fluid level. Check axle boots, CV joints, and/or U-Joints for damage. Check wheel bearings for play. Check parking brake operation. Check for fluid leaks. Check interior and exterior lights. Check wiper and washer jet operation. Check tire wear and condition. Set tire pressures to specification. Vacuum cowl. Check intake and cabin air filters. Test drive vehicle.
Replace engine air filter with customer supplied part.
Replace cabin filter element. Reassemble filter housing and access panels.
Remove wheels from vehicle. Inspect brakes. Remove tires. Install new tires and valve stems(if required). Computer spin balance. Reinstall wheels to vehicle and torque lug nuts to manufacturer's specifications.
State tire tax per tire.
Tire disposal fee per tire.
Removed end links from suspension mounting points. Disconnected links from sway bar. Installed new links. Tightened mounting hardware after cycling suspension. Test drove vehicle. No noise or play present from links.
Removed rear trunk liners and trim pieces. Removed rear wheels. Disconnected shock from body mounting point. Disconnected control arms from suspension upright to allow shock removal. Installed new shock assembly. Reconnected suspension arms and loosely installed body mounting hardware. Repeated process on other side. Reinstalled wheels. Settled suspension components with vehicle on ground. Tightened upper shock mounting hardware. Reinstalled trunk liners and trim pieces. Test drove vehicle and reinspected shocks. No leaks nor noise present.
Performed 4 wheel alignment. Test drive vehicle after repairs to confirm handling characteristics.
Replace wiper blades on vehicle.
Carol M. gave our service a 5 star review on 9/8/2022
2005 Jeep Wrangler
Mileage
38,413
Service Date
9/2/2022
Services Performed
Possible rear main seal/ valve cover gasket. Cleaned engine and added oil dye. Test drove vehicle and reinspected. Found oil leaking from rear main seal. Recommend replacement of rear main seal and oil pan gasket as first course of action. Drained engine oil. Disconnected exhaust system from manifolds. Removed oil pan from engine. Removed rear main seal pieces from engine. Cleaned mounting surfaces and oil pan. Installed new rear main seal assembly. Installed oil pan with new gasket. Torqued oil pan hardware to spec. Reinstalled dust covers on transmission. Replaced exhaust nuts with new parts to replace broken tabs. Reinstalled exhaust components. Added fresh engine oil. Changed oil filter to new. Test started vehicle and checked system for leaks. OK. Test drove vehicle and rechecked. No leaks noted at this time.
Cleaned associated parts in hot tank to remove oil residue and debris.
Tyler L. gave our service a 5 star review on 9/2/2022
2011 Buick Regal
Mileage
138,899
Service Date
8/23/2022
Services Performed
Remove and reinstall four wheels and rear brake drums (if applicable) to inspect brake condition. Inspect entire system for leaks. Test drive vehicle and check brake operation. Lining remaining is: Front ( 8mm) Rear ( 8mm). Test drove vehicle to try and replicate customer concern. Unable to duplicate issue on first test drive. Inspected brake system. Found brake fluid very dark and burnt smelling. All brake rotors are very dark from overheating. Scanned vehicle for error codes in brake system. Found codes present for lost communication in history, but no freeze frame data stored. Test drove vehicle a longer time and reinspected. Found right rear brake is hot. Removed rear wheel and checked brake and components. Found brake caliper is sticking, causing brakes to stay engaged. Removed brake caliper and found retraction of piston is not possible. Suspect brakes were serviced incorrectly and retraction mechanism was damaged. Caliper staying engaged is causing overheating of brake fluid which can cause pressure build up in brake system, engaging other brakes. Recommend replacement of front and rear brake rotors and pads, replacement of rear brake calipers, and changing brake fluid to correct brake overheating/binding issue.
Lidia M. gave our service a 5 star review on 8/23/2022
2014 Hyundai Sonata
Mileage
65,930
Service Date
8/17/2022
Services Performed
Includes: Change engine oil and filter. Check transmission fluid level and adjust as needed. Check coolant condition and pressure check system. Check brake fluid level and condition. Check power steering fluid level and condition. Check belts; coolant, fuel, and vacuum hoses for damage/degradation. Check antenna operation (if applicable). Lube all doors and latches. Tighten door brake fasteners. Lube hood hinges and latch. Check differential fluid level. Check axle boots, CV joints, and/or U-Joints for damage. Check wheel bearings for play. Check parking brake operation. Check for fluid leaks. Check interior and exterior lights. Check wiper and washer jet operation. Check tire wear and condition. Set tire pressures to specification. Vacuum cowl. Check intake and cabin air filters. Test drive vehicle.
Check brake fluid for moisture and contamination. Inspect all hydraulic line and hoses. Inspect calipers and wheel cylinders. Inspect master cylinder and cap. Drain and refill entire brake system including master cylinder, calipers, wheel cylinders. Bleed system until clean fluid is seen.
Replace front brake pad linings and replace front brake disc rotors. Clean and lubricate brake calipers and slide mechanisms. Check and fill brake fluid. Bleed air from system. Road test vehicle.
John G. gave our service a 5 star review on 8/17/2022
2004 Honda Accord
Mileage
127,121
Service Date
7/28/2022
Services Performed
Inspected vehicle for previously recommend service items, and checked additional vehicle systems for any service needs. Found the following: Brake fluid dark – Recommend changing fluid. Power steering fluid ok. Transmission fluid ok. Coolant ok. Drive belt ok. Cabin air filter dirty – Recommend replacement of filter element. Spark plugs appear to have been replaced recently. Front and rear struts/shocks starting to seep – Recommend monitoring. Lower control arm bushings have cracks – Recommend monitoring. Front ball joints do not have any play at this time. Rear tires are 7 years old – Recommend replacement of rear tires soon.
Check brake fluid for moisture and contamination. Inspect all hydraulic line and hoses. Inspect calipers and wheel cylinders. Inspect master cylinder and cap. Drain and refill entire brake system including master cylinder, calipers, wheel cylinders. Bleed system until clean fluid is seen.
Bailey M. gave our service a 5 star review on 8/15/2022
2007 BMW M5
Mileage
58,353
Service Date
8/9/2022
Services Performed
Test drove vehicle when cool and was able to recreate noise. After driving for a bit, noise did go away. Reinspected steering system and suspension components for source of noise. Found noise would not duplicate with suspension at droop. Found lower control arm bushings are torn and failing. Also noted boot covers/shields are not sitting properly, and are rubbing on control arms. Sway bar mounting bushings are also worn and cracking. Recommend replacement of control arms, sway bar bushings, and damaged covers before further diagnosis.
Removed splash shields and steering rack boot covers. Disconnected ball joints from spindles. Removed lower control arm mounting hardware from chassis. Removed control arm and replaced with new unit. Installed new ball joint nut and torqued to spec. Cycled suspension and torqued chassis mounting bolt to spec. Installed new rack boot cover on driver side. Repeated process on passenger side arm.
With splash shields removed, disconnected sway bar mounting hardware from sub frame. Removed brackets and bushings from sway bar. Cleaned mounting surfaces and installed new bushings on sway bar. Reinstalled brackets and mounting hardware. Test drove vehicle after completion of suspension repairs to check for any further clunks or other suspension/steering noises. No further noise present at this time. After completion of alignment, reinstalled splash shields and test drove vehicle again. Still no noise present.
Performed 4 wheel alignment. Test drive vehicle after repairs to confirm handling characteristics.
Robert G. gave our service a 5 star review on 8/10/2022
2018 Ford F-150
Mileage
96,171
Service Date
7/26/2022
Services Performed
Includes: Change engine oil and filter. Check transmission fluid level and adjust as needed. Check coolant condition and pressure check system. Check brake fluid level and condition. Check power steering fluid level and condition. Check belts; coolant, fuel, and vacuum hoses for damage/degradation. Check antenna operation (if applicable). Lube all doors and latches. Tighten door brake fasteners. Lube hood hinges and latch. Check differential fluid level. Check axle boots, CV joints, and/or U-Joints for damage. Check wheel bearings for play. Check parking brake operation. Check for fluid leaks. Check interior and exterior lights. Check wiper and washer jet operation. Check tire wear and condition. Set tire pressures to specification. Vacuum cowl. Check intake and cabin air filters. Test drive vehicle.
Removed engine covers and intake piping to access all ignition coils. Removed coils and disconnected wiring. Removed spark plugs. Cleaned spark plug tubes of any debris or oil residue. Installed new plugs and torqued to spec. Reinstalled ignition coils and wiring. After completion of service reinstalled intake and test drove vehicle.
Drain cooling system completely. Flush system with water. Refill system with correct coolant. Bleed cooling system. Test drive to confirm proper cooling system operation. Top off coolant.
Let vehicle sit before starting, but no belt noise or squeaking present at start up. During service, removed drive belt and inspected pulleys, belts, and accessories. No play, noise, nor roughness found on pulleys. Tensioner is not loose. Belts are ok. Test started vehicle multiple times during and after service. No noise found at this time. Recommend leaving vehicle overnight for inspection if symptom continues.
Tested sunroof and shade operation. Sunroof opening properly and shade moving normally. Found sunroof vent operation studdered once, but no other issues present at this time.
Test drove vehicle before service to try and replicate fan noise. Heard rattle coming from under vehicle. During service, removed skid plates and found one screw missing, and one clip broken and rattling. Steam cleaned fan assemblies to remove any debris or dirt, and to remove coolant residue from front of engine. Cycled cooling fans through low and high speed settings. No noise or vibration present after cleaning. Reinstalled skid plates and moved clip from missing bolt to replace broken U nut. Tightened all clips and test drove again. No further vibration present from skid plate at this time.
Bruce M. gave our service a 5 star review on 7/27/2022
2018 Mercedes-Benz C300
Mileage
13,081
Service Date
7/25/2022
Services Performed
Includes: Change engine oil and filter. Check transmission fluid level and adjust as needed. Check coolant condition and pressure check system. Check brake fluid level and condition. Check power steering fluid level and condition. Check belts; coolant, fuel, and vacuum hoses for damage/degradation. Check antenna operation (if applicable). Lube all doors and latches. Tighten door brake fasteners. Lube hood hinges and latch. Check differential fluid level. Check axle boots, CV joints, and/or U-Joints for damage. Check wheel bearings for play. Check parking brake operation. Check for fluid leaks. Check interior and exterior lights. Check wiper and washer jet operation. Check tire wear and condition. Set tire pressures to specification. Vacuum cowl. Check intake and cabin air filters. Test drive vehicle.
Replace cabin filter element. Reassemble filter housing and access panel.
Removed cover and replaced key fob battery. Key now locking and unlocking car. Noted key had moisture present inside of housing. Recommend drying key in warm dry place to prevent corrosion of internal components.
Lucy B. gave our service a 5 star review on 7/25/2022

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